Here at SugarCube we want all our residents to have support here in Sheffield. So we offer free counselling sessions with our professional and trustworthy counsellor Bryn to all residents. You might need a space to vent or an impartial perspective on an issue. No problem is to small, just email email@example.com to book your first session.
The owners and managers of the SugarCube are directly involved and “hands-on” in the operation of the community. They care about all their residents and are happy to receive emails directly to ensure this ethos is upheld. firstname.lastname@example.org. Please appreciate emails take time to be answered.
There is a specially dedicated “Sweet Care” box on the ground floor for residents wishing to share their thoughts, suggestions, ideas etc privately and anonymously should they wish too. We want this community to be completely inclusive of all residents.
Every 2 months the SugarCube team will contact each and every student to "touch base”; "catch up”; “say hello” via a call, whatsapp or email to ensure all our residents are happy, smiling and settled at the community.
Upon first moving in at the SugarCube, each new resident will have a dedicated team member as point of contact for the first 4 weeks to ensure that settling in period is seamless and stress free. We understand how important the settling in period is for students leaving home for the first time and living in a new environment and city.
The Sugarcube “student ambassador” Maia will be available every Monday 9-11 to share personal experience and help any new residents settle in. Maia has lived in the community for over a year and will know all the nuances and special things about the SugarCube. For example, you can get a free coffee from the owner of the Hygge cafe Alex if catch him at the right time :)