FAQ

What is the ethos for Sugar Cube?

Sugarcube designed with inspiration from Nordic design traditions, where materials, colors, furniture and lighting are chosen and combined to create an optimistic, friendly and pleasant atmosphere. The Sugarcube will offer a variety of rooms, but they will all have that touch of Scandinavian ‘hygge’ (Fun).

What room types do you have?

Small double bedroom, double en-suite and studio

What is included in each room?

Bed, study desk, wardrobe.

Can I pay in instalments?

Flexible & accommodating payment terms. You can pay annually, termly, monthly subject to agreement. Feel free to chat with us and we’re sure we will find a happy solution for you.

What’s included in the “All in” rate?

All utilities, high speed internet, council tax, heating & full access to all social spaces.

When will I get my deposit back?

Upon the end of your stay.

Are kitchen essentials, bedding and towel included in my room?

No but they can be provided as an add-ons. Please refer to our add-on list.

How many students can share a kitchen on each floor?

8 students can share a kitchen at once.

Will my room be cleaned?

We can happily arrange for your room to be cleaned. Please refer to our add-on list.

How do I book my room?

Please click on the “Grab your room” button and enter necessary details. Should you have additional enquiries, please contact the office by going onto our Contact us page.

How safe is the sugar cube?

Brand new CCTV systems, alarm and individual fob entry systems to each floor. Your safety and security is our top priority.

What if something in my flat breaks or isn’t working?

We have designated property manager assigned to this property and a dedicated contact for all enquries and complaints. You can contact the office on +44 114 299 4444 or call the 24 Hour Emergency hotline: 07368 837 390.

What docs do I need to check in?

  • Paid deposit;
  • Signed TA;
  • Paid first rental installment;
  • Provided 1x photo ID and 1x proof of address (and guarantor if applicable);
  • Provided 1 x proof of Visa if required, 2 x passport photos and 1 x proof of student status.

Why should I stay at the Sugar Cube?

Our community ethos is a happy, optimistic and friendly atmosphere where our residents are completely looked after and completely catered for.